Privacy Policy for K&D Cleaning
Effective Date: 9/17/23
1. Introduction
K&D Cleaning (referred to as “we,” “our,” or “us”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By using our services or accessing our website, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect personal information such as: Contact information (name, address, email, phone number). Payment information (credit card details, billing address). Service-related information (cleaning preferences, scheduling). Communication history with us. Feedback, reviews, and testimonials.
3. How We Use Your Information
- To provide our cleaning services.
- To process payments and invoices.
- To communicate with you regarding appointments, updates, and promotions.
- To respond to your inquiries and address your concerns.
- To improve our services and customer experience.
- To solicit feedback and reviews.
- We maintain physical, digital, and procedural safeguards to protect your information. It will never be shared or sold, except with verified third-party communications services (see below).
4. Sharing Your Information
We do not share any personal information with affiliated companies or third-party affiliates. Furthermore, We understand the importance of safeguarding personal information and ensuring that SMS consent is respected and not shared with third parties or affiliates for marketing purposes.
However, we may share your information with:
- Service providers who assist in providing our services.
- Legal authorities when required by law.
5. Security
We take reasonable measures to protect your personal information from unauthorized access or disclosure. However, no online transmission or electronic storage is completely secure.
6. Your Choices
You can choose not to provide certain information, but this may limit our ability to provide our services to you. You may also opt out of marketing communications.
7. Cookies & Tracking
Our website may use cookies and similar technologies for analytics and to improve your browsing experience.
8. Links to Other Websites
Our website may contain links to external websites. We are not responsible for their privacy practices and policies.
9. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect information from children.
10. Cancellation/Refund Policy
Please click here to view the Cancellation/Refund Policy. Thank you.
11. Changes to this Privacy Policy
We may update this Privacy Policy as needed. Any changes will be posted on our website with the effective date.